Why do people distrust flowers delivery services?
No matter the occasion, flowers delivery is always the right choice for a gift. However, this service is now provided mostly online. For that reason, a lot of people are suspicious about the reliability of the service. Seemingly, there isn’t really a way of making sure that your order arrives safely and on time.
What is the method of payment?
There are many questions that arise when it comes to flowers delivery. Most of them involve the method of payment. You should know that most flowers delivery companies demand that you make flower delivery istanbul the payment before they can process the order. The only payment method accepted by these companies is credit card.
That is why if you do not consider that entering your credit card information online is safe, you will most probably not be able to enjoy flower delivery services. Something that you should also take into account is that with flowers delivery what you see is not always what you get.
Will the recipient get the exact same flowers that I pick?
In many cases, suppliers provide online images of the flowers but they are only indicative of the product being delivered, for that reason the flowers may not resemble the online images. Similarly, your flowers of choice may not be available in the delivery area of your choice. In these cases, companies proceed to substitute the product for another one.
Am I entitled for a refund if the product I choose is not available?
You should be aware that even if you are not notified about the product substitution, you are not entitled for a refund. In fact, you have to agree to this term before placing your order. So make sure to ask a customer service representative if the product that you chose is available.
Am I entitled for a refund if my delivery does not get to the recipient on time?
There are many situations in which your delivery may not arrive on time. Weather conditions, closed business or recipients that are not found are just some of them. Flowers delivery companies do not consider that this situations are their responsibility, thus they do not offer refunds.
How can I know if the recipient got the delivery in a timely manner?
Even though most companies do not offer a confirmation service, you can request them to send you a notification of the delivery via e-mail. During especial holidays, they are so busy that they may not be able to send you a confirmation but you can call their customer service number to get that information.